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M1

The M1 sunny, warm melody, performed on ukulele and guitar, enhances its "Be Sunshine" brand promise. It connects with audiences through digital, TV, live events, and custom employee ringtones.

Mustafa Kapasi

Chief Operating Officer

Our new sonic identity is more than just a sound - it’s a reflection of our brand’s values and our deep connection to the people of Singapore. By celebrating diversity and authenticity through music, we aim to forge stronger emotional bonds with M1 customers and provide them a truly ‘Made-to-Measure’ brand experience.

A multicultural sonic identity

Challenge

M1, one of the leading telecommunications provider in Singapore, wanted to develop a sonic identity that not only brings to life their brand values, and their Made-to-Measure brand promise across their touchpoints, but also emotionally connects with their audience.

Sonic concept

The sun has always been important to the brand–it is part of their visual identity and their brand values (Be Sunshine).

With the brand’s vision and values being pillars, the sonic identity is a sunny melody that features bright, organic sounds of the ukulele and guitar to add warmth and authenticity, soothing vocals to add a human touch-hand feeling of reassurance, and the upbeat percussions add vibrancy and an overall feel-good energy.

Outcome

M1’s sonic identity can be heard across their Social/Digital content, TVCs, Call Center, Corporate Events, App and more. A special ringtone adaptation was also created for their employees.

To celebrate the brand’s Singaporean roots, M1 developed a culturally-enriched version featuring a harmonious blend of ethnic instruments representing Singapore’s multicultural diversity.

Client lead

  • Mustafa KAPASI Chief Operating Officer
  • Souvik BASU Marketing Director
  • Mae PANG Senior Manager, Brand & Marketing Communications
  • Meg BADILLA Head, Brand and Digital Marketing
  • Cammie NEO Brand & Marketing Communications Manager

Agency

  • Michaël BOUMENDIL President & Chief Creative Director
  • Laurent COCHINI Managing Director
  • Florent ADAM Managing Director, APAC
  • Yvonne CHEONG Account Manager, APAC
  • Vincent TURBÉ Creative Director