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Etihad

Inspired by traditional Emirati weaving, the Etihad sonic identity combines local instruments with global textures. Used for boarding, landing, and brand films, it conveys Etihad’s promise of high-quality experiences from Abu Dhabi to the world.

Amina Taher

Vice President Brand, Marketing & Sponsorships

Etihad guests will hear dozens of bespoke music tracks which have been built from the same sonic DNA when on board our aircraft, in our lounges, at events, when calling the contact centre, on the radio or when watching our videos

From Abu Dhabi to the world

Challenge

In 2019, Etihad decided to enrich its brand platform and the customer experience it delivers across all touchpoints with a sonic identity. The challenge was to design a unique piece of music conveying Etihad’s Emirati roots while also welcoming the rest of the world, to convey the brand’s promise « From Abu Dhabi to the world ».

Sonic concept

The music is inspired by the traditional al Sadu weaving method – an emblematic Emirati craft of skill and creativity. By layering multiple traditional instruments with organic and electronic textures the music suggests innovation, openness to the world and commitment to a better future.

Etihad’s sonic identity is used to set high standards and offer high-quality experiences whatever the class you travel in.

Outcome

Etihad successfully implemented the sonic on all relevant airline touch points. Boarding and landing music according to destination and time, hold line, radio, digital and brand film

With increasing digital needs, Etihad decided to create over 50 adaptations: to celebrate destinations (India, Morocco), partnerships (F1, Manchester City), corporate highlights 5 (opening of new Terminal), national highlights (Eid, Ramadan).

 

Client lead

  • Amina Taher Vice President Brand, Marketing & Sponsorships
  • Ansar Babu Global Head of Marketing
  • Aishwarya Nambiar Head of Marketing
  • Simon Kamsky Senior Marketing Manager Europe & North America

Agency

  • Michael Boumendil President & Chief Creative Officer
  • Laurent Cochini Managing Director
  • Anne-Sophie Moretti. Ella Duda International Project Director
  • Valentin Fleur Head of Strategy & Managing Director, Canada
  • Marion Combes Chief Creative Strategist
  • Alice Lépine Artistic Director
  • Eric Caissy Senior Designer & Chief Orchestrator
  • Alexis Mangou, Pierre Moreau, Ianis Mauraisin Creatives