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Aircall

The Aircall sonic identity combines claps, snaps, and bright electro textures, capturing its dynamic brand ethos. Deployed across digital platforms, events, and on-hold music, it builds brand recognition and customer engagement in a competitive market.

Olivier Pailhes

Co-founder & CEO

We like to offer a fresh, generous, powerful solution for our customers to engage with their own customers, and the mood you are in when a phone call comes in matters even before the conversation starts. So, we felt there’s innovation to bring here, to move away from commoditized sound notifications and starts the call off the right foot.

A sonic  conversation

Challenge

Aircall is a cloud-based call center and phone system for modern businesses. It’s all about audio and engaging high value conversations with others.

As a fast-growing company, its ambition is to deliver high standard experiences while developing its brand and products.

The brand uses the power of sound to enrich its brand experience, for better recognition and to engage its customers.

Sonic concept

Aircall chose a sonic identity that embodies technical solutions, energy and creativity, and the people behind them.

The creative process involved employees coming from their New York and Parisian offices to record claps and finger snaps in Sixieme Son’s studios; a simple yet efficient musical element the whole entire concept relies on. Acting like a real trigger, it starts the sonic conversation and sets the pace for fluid and dynamic interactions.

The sonic identity is a mix between an easily memorable melody – inspired by the musical tastes of their music-loving founders – and very bright electro textures; halfway between UX design and music.

Outcome

Its new identity will enable Aircall to adapt to an increasingly competitive and changing sector.

Aircall will use the sonic identity for its on-hold music, ringtones, digital platforms and events. As a fast-growing company, its ambition is to deliver high standard experiences while developing its brand and products.

Agency

  • Michael BOUMENDIL President & Chief Creative Director
  • Laurent COCHINI Managing Director
  • Rose BERNARD Project Manager
  • Vincent TURBE Group Creative Director
  • Alice LEPINE Artistic Director
  • Eric CAISSY Senior Designer & Chief Orchestrator
  • Marion COMBES Chief Creative Strategist
  • Emile CHEVRIN, Alexis MANGOU, Ianis MAURAISIN, Pierre MOREAU Creatives